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LEO 110 Crisis Negotiations for First Responders

Presented By: Vincent McNally, MPS, CEAP, FAAETS

Presentation Time: 1 Hour 13 Minutes

Restriction Level: 1 (Open to the Public)
 
LEO 110, "Crisis Negotiations for First Responders", provides frontline police and security personnel with critical guidelines and advice for managing initial communications in crisis situations.
 
 
Outline
 
Types of Crisis Events
Role of the First Responder
The Crisis State of Mind
Scene Assessment
Initial Actions
Verbal Containment
Negotiating Techniques
    Initial Contact
    Approach
    Problem Avoidance
        Minimization
        Demands
        Deadlines
        Suicide
    Surrender
Intelligence Issues
Critical Incident Stress
    Recognition of Critical Incident Stress
    Post-Incident Stress Management